Privacy Policy
Effective Date: January 30, 2026 | Last Updated: April 24, 2026
1. Introduction
Lumina Consulting LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.luminaconsultllc.com (the "Site") or engage with our services.
2. Information We Collect
Information You Provide: When you contact us through our website, email, or phone, we may collect:
- Name and contact information (email address, phone number)
- Company or organization name
- Details about your inquiry or project
- Any other information you choose to provide
Automatically Collected Information: When you visit our Site, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent, and referring URL
- Device type and screen resolution
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Responding to your inquiries | Legitimate interest / consent |
| Providing our consulting services | Contract performance |
| Improving our website and services | Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Communicating about our services | Legitimate interest / consent |
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
- Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: For purposes you have explicitly agreed to.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
7. Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Opt out of receiving communications from us
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.
9. International Data Transfers
As a cross-border consulting firm operating between the United States and Japan, your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI).
10. Cookies
Our Site currently does not use cookies or tracking technologies beyond standard web server logs. If this changes in the future, we will update this policy and provide appropriate notice and consent mechanisms.
11. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when the policy was last revised.
13. Contact Us
For privacy-related questions, requests, or concerns, contact us at:
Email: Loading...
Phone: +1 (626) 372-0961
Address: 1455 Monterey Pass Rd, Suite 110, Monterey Park, CA 91754